Beautiful place, good service, they're pros
Do business with them! They're the best in town with the best service! Recommended by the best Marie-Josee!
Always friendly and attentive to the needs of their customers :) looking for the best deal possible 👍
Great service in Matane! Laura was able to advise me well, without stress and in a very professional manner!
Every department is competent! People are smiling, and seem to love their work. Efficient, simple, courteous... Everything you expect when you want good service! Don't give up!
Excellent service!!! We broke down during our family trip and we were lucky to have Villeneuve Ford to repair our truck and enjoy our stay in Gaspésie. A big thank you to the entire team for their efficiency and courteous welcome.
Avoid if you have a vehicle that is too old, they don't know their mechanics, they will ruin you by changing parts that should not be changed and charge terrible hours, only to end up with the same problems!!!! Even in class they lie, I have had confirmation that it is always the youngest who pay, never again Ford matane, my family is informed and my descendants too, they are dishonest,
This is a dealership to avoid. He never gives the best price for purchasing or exchanging a vehicle (F 150 in my case), we buy in Rimouski or Quebec depending on the best price then in the event of service (recall or repair) the owner Mr Pierre Villeneuve refuses us with the pretext that if vehicle was not purchased in Matane they do not support it.
I called Ford Canada, they told me that the dealership has no right to refuse service no matter where the vehicle was purchased.
So Villeneuve Ford pushes us to buy expensively from them to benefit from the nearest service even if they have no right to do so.
I will file a complaint with Ford Canada and another with Consumer Protection.
I know of at least 3 people who no longer do business with this dealership because of customer mistreatment.
So avoid it and go to Rimouski or Gaspé instead.
Great service from the whole team
Thanks to Ken Moreau for his service as always Ken you always give 5 star service
Customer for over 20 years... Still satisfied. Outstanding staff and service!!!
I had at least $1000 budget to spend to repair my old Ford focus and even more without problem but too old for the in-laws Ford family in Matane who left me completely out with my car even worse I went to pick it up with a tire flat as a bonus thank you for your incredible support. I have an old guy who worked for Ford in Montreal who makes money that you didn't take but it's true you're totally stuck with it
Very satisfied with the mechanical service bye bye bye la
We thank the service team for helping us out during our vacation.
Excellent service from the whole team! Always attentive to our needs. Without a doubt the best dealership in Matane…
At Villeneuve Ford in Matane, we enjoyed our buying experience. A very dynamic, experienced and welcoming team!
Competent, fast and courteous staff in the service department. The prices are fair, the repairs impeccable. By far the best dealership in Matane.
Good service great staff
Quality seafood as well as other products I recommend it to lovers of good food
Super service et en plus.....ils vendent des Ford!!!!
The first contact with Marc-Olivier was very good. My wife and I stopped out of curiosity to look at a bronco that was in their parking lot, and we ended up leaving the day after tomorrow with truly top-notch service. They went out of their way to ensure the transaction was completed within 48 hours. Marie-Josée finalized the process with us in a good mood!
Thank you again, you made our vacation even better!
Premier contact avec Marc-Olivier très bon, nous nous sommes arrêtés avec ma femmes par curiosité pour regarder un bronco qui était dans leurs parking et au final nous somme repartie le surlendemain avec, un service vraiment au top, ils ce sont démenait pour qu’en 48h la transaction ce face, Marie-Josée a finaliser le dossier avec nous dans la bonne humeur !
Encore un grand merci vous avez embellie nos vacances !
Aujourd’hui un de mes essuie-glaces m’a lâché dans cette tempête de neige et de vent , je suis allé chez Ford et un jeune homme travaillant à l’extérieur m’a volontiers aidé et posé un autre essuie-glace. . Je remercie le concessionnaire Ford pour le choix de ses employés et son service . Et merci à ce charmant jeune homme pour sa gentillesse! 👏
Today one of my wipers failed me in that blizzard and windstorm, I went to Ford and a young man working outside gladly helped me out and put in another wiper. . I thank the Ford dealership for the choice of its employees and its service. And thank you to this charming young man for his kindness! 👏
Today one of my windshield wipers failed me in this snow and wind storm, I went to Ford and a young man working outside gladly helped me and installed another windshield wiper. . I thank the Ford dealer for the choice of its employees and its service. And thank you to this charming young man for his kindness! 👏
Un service plus que Impressionnant ! Une équipe acharnée et dans mon cas à moi , ils ont réalisée un miracle ! C'est mon deuxième vehiculs neuf acheté chez Villeneuve Ford Matane et mon prochain sera acheté au même endroit ‼️ Une note de 100/100
Ses mon 4 ième véhicule en 10 ans et toujours le même excellent service merci a toutes l'équipe Villeneuve Ford Matane
Merci pour vote bon service.🙂
Très bon service et je vais continuer à acheter mes véhicules au même endroit merci à vous d’équipe Villeneuve Ford
Great service
Wow what a great experience! Thanks to the whole team ! I can't wait to receive my new Mustang!
Service courtois. Rapidité à répondre aux clients. Polites...
Meilleur concessionnaire de la région avec un service qui n'a pas son égal
Un super de beau concessionnaire pour de Bonne Voiture 👍🏼👍🏼👍🏼👍🏼
bon service les employés sont tres sympathique et courtois
Un très bon service et en plus on peut gagnez notre achat. Wow!
Très bon services prix très compétitifs personnelles très agréables , Villeneuve Ford vaut le détour dans le bas du fleuve-gaspesie ,peu importe la marque
Très bon service, prennent le temps de nous conseiller. Les vendeurs connaissent leurs produits et quand on attend les employés sont attentifs.
tres satisfait du service lors de l entretien effectue le 17 avril.
Très bon service.
tres bon service
A chaque fois que je vais chez Villeneuve Ford, je reviens enchanté du service que je reçois, le personnel est courtois, expérimenté et très professionnel. Je recommande fortement Villeneuve Ford pour la qualité de ces produits et l’excelent service. Bravo!
Ford
excellent sevice
Excellents services. Merci à M. Dion et M.Denis.
Jacynthe et Gérald Coulombe.
Tout à fait très satisfait ,le vendeur ,la conseillère au finance et le monde de Ford Matane tout est excellent merci de m avoir fait changer pour un Ford
Belle équipe et prix concurrentiels.
Super services, M. Villeneuve a su trouver le véhicule que je cherchais. Et j'ai reçu une formation sur toute les fonctions du véhicule.
Le garage est propre et de bon goût.Le personnel est souriant,courtois, compétent et désire la satisfaction du client.Bon service après vente
Mon f-150 est mon premier véhicule Ford,le service offert jusqu'a maintenant m'incite a retourner chez eux pour un prochain achat