My wife and I were shopping for an SUV and after visiting several dealerships, we found ourselves going back to Royal Oak Audi where we eventually bought our 2017 Q7. We had an amazing experience with Julio Figueredo, he was very professional, polite and surely know the car very well. He went through all the options in different models with us and we were able to decide on the car we finally bought. In the course of our visits, we met some other great Staff that were very helpful and friendly. I will recommend this dealership to anyone trying to buy an Audi because you will be so glad you choose them.
We recently purchased an Audi Q3 from Audi Royal Oak, and the entire experience was exceptional thanks to the amazing team there. Ruhi, the sales coordinator, was incredibly kind, sweet, and helpful throughout the process always attentive and ready to assist with a smile. Alex and Hayden, the managers, were equally professional and welcoming, making us feel comfortable and well taken care of from start to finish. Their genuine approach and dedication to customer satisfaction truly stood out. Thank you to the entire team for making our car-buying experience so seamless and enjoyable!
Great experience buying from Audi Royal Oak. Curtis was able to get me a great deal on my A5, and made sure the car was detailed to perfection. He also set me up with a loaner for the few days needed to get the car ready.
Grace was also great on the finance side, and helped me secure a warranty at a great price.
Overall excellent experience and wouldn’t hesitate to recommend this dealer.
We recently experienced the unfortunate loss of our 8-month-old 2024 Audi Q5—purchased last summer from Audi Royal Oak — in a not-at-fault collision. It’s been a challenging few weeks navigating insurance, rentals, and the general disruption that comes with such an event.
First and foremost, we’re incredibly grateful for Audi’s exceptional engineering. Despite the extent of the damage, my wife walked away without injury. The vehicle’s safety systems and build quality truly delivered when it mattered most—something we are deeply appreciative of.
What truly stood out through this entire experience, though, was the outstanding team at Audi Royal Oak. Julia Bandi (Audi Brand Specialist), Grace Hyland (Business Manager), and Mitchell Cooper (Delivery Coordinator) went above and beyond at every step. From the moment we walked into the dealership looking for a replacement vehicle to the moment we drove away in our new Q5, the entire process was seamless, professional, and—most importantly—genuinely caring.
Their patience, particularly as we sorted out the insurance complexities, their empathy, and their unwavering support made a world of difference. Add to that their deep product knowledge, thoughtful communication, and personal touches—it turned what could have been a frustrating time into a truly positive experience.
Our heartfelt thanks to the trio of Julia, Grace and Mitch at Audi Royal Oak —and Audi as a brand—for not only building an incredibly safe, comfortable, and beautifully engineered vehicle, but for delivering a level of service and customer connection that is truly rare. We feel incredibly fortunate, not just for our Q5, but for the people behind it all. Just, wow!
Thank you, Team Audi Royal Oak!
We recently purchased an Audi Q3 45 Progressiv for Audi Royal Oak and chose Royal Oak based on a coworkers excellent experience they had at the dealership. We have been with VW for 15 years and have had many vehicles from them, both on lease and finance, so we receive really high value service every time based on our loyalty, and you kind of dread going to a new dealership where you are just a customer off the street, but as soon as we walked into Audi Royal Oak, everyone was very welcoming, friendly, and you can tell this group has great leadership.
We were greeted by Jeff Adams, a young salesman who has worked his way up in the company (which as a business owner I love to see that opportunity for growth which was a good sign), and he took his time with us, got to know us and our motivations for coming into the dealership. We knew we were interested in the Q3 for its size as we also have a full-size Atlas, and Jeff didn't try and push us in any other direction. He was knowledgeable, informative, and knew the cars inside out. After a great test drive where both my wife and I were able to try out the car on the road (and we didn't feel any pressure to hurry back), we sat down with Jeff and he walked us through all the available options, really getting to understand how we planned to use the car, matching features to our needs. Every person that walked by the few moments that Jeff was in the sales office all said hi and asked if we needed any help (reminding us of the Seinfeld episode where Kramer goes to the bank where they promised a hello).
As we were trading in our beloved VW Golf Sportwagen, we wanted to be sure we got a good value for it as it has been cared for and loved by us. Jeff brought out Rick Bewski the GM, and he was very friendly and willing to work with us and make a deal that we felt was good for both sides. Too many times at dealerships in the past, as soon as a GM or Finance person got involved, we felt they were trying to pressure us into something that was only beneficial for them, but not the case with Rick. Warm, friendly and genuine which are all characteristics we are looking for in a business. We also met and spoke with Rada Saleh who was quite friendly and informative.
As it was late in the day, we headed home with information on a potential deal and felt no pressure to put down a deposit or rush. We still wanted to work on the trade-in value, as we know the care that the VW has had and the next day, Jeff texted to come in and Rick wanted to be sure we were taken care of. Upon arriving, Rick came and talked with us (note: not at us), and we came to a fair market value for the trade in. Once that piece was taken care of, Jeff took his time to find us the exact model that met every one of our criteria and preference.
From there we met with Grace Hyland in Finance who walked us through every detail of the deal, and reviewed additional coverage options. Grace was very informative, patient with our many questions, and we arranged pickup of our new Q3 45 Progressiv a few days later. In the interim, we sent a tonne of questions about the coverage options, and Grace did the legwork to get us answers on all of our questions.
Delivery day was quite enjoyable, as Mitchell Cooper walked us through every single option of the new Q3, setup of the Audi app, and made sure everything was covered in great detail.
If you're looking at an Audi and just on the fence of where to go, and looking for an amazing experience, don't hesitate to head to Audi Royal Oak. They delivered a great vehicle and even better customer experience.
Recently purchased an Audi S4 at Audi Royal Oak, and I can say - this is the best car dealership where I have ever bought a car!
💳 Financial manager Roxy (Roxy Swelin) is simply top. She did the impossible, getting excellent credit terms for me with comfortable payments, so the deal was as profitable as possible. Everything is clear, without unnecessary nuances - a professional in his field!
🚗 Sales manager Curtis Anderson (Curtis Anderson) - did an excellent job. After listening to my wishes and preferences, he quickly selected exactly the option that I needed. The entire process was organized as clearly as possible and without unnecessary delays.
🔧 I was especially impressed by the attitude of the service. On the day of delivery of the car, it suddenly started snowing, and I already had summer tires. Although the day was busy, the team immediately organized a change of tires - special thanks for that!
The entire process - from selecting a car to registration and delivery - was at the highest level. If you want to buy an Audi with comfort and without a headache - this is the place for you!
I recommend Audi Royal Oak to everyone who appreciates a professional approach, honesty and first-class service.
Happy to be part of the Audi family! 😉
I recently had the pleasure of bringing my car into Audi Royal Oak for some services, and I couldn’t be more impressed. Grace, the Business Manager, coordinated everything seamlessly and provided excellent insight into what my new car needed. She was incredibly kind, professional, and made the entire experience smooth and enjoyable. I was so impressed that I felt compelled to write this review. For any future car needs, I will absolutely be returning to Audi Royal Oak and seeking out Grace. She is truly an exceptional Business Manager!
After a terrible accident in January, Curtis was great at helping me buy my first Audi. The whole transaction was a breeze - from test driving, to weighing out all my options in different types of vehicles, as well as, working with the customer to come to a deal. So thank you Curtis.
Thank you to Hayden for being personable - you are the only GSM that I’ve met that has personally come out and introduced themselves to the customers. Appreciate you working with us with the negotiations.
Also, big thank you to Roxy - you are the sweetest! She was amazing in explaining all the financial aspects of the purchase.
Overall, if you’re looking to buy a car from here, reach out to Curtis! Not pushy at all, very easy to talk to & works with the customer to find a car that fits their needs!
Had an amazing experience trading in our vehicle at Royal Oak Audi! Nick was fantastic—super knowledgeable and incredibly helpful in guiding us to the perfect new ride. He made the decision process seamless. Grace, as our financial manager, was excellent—clear, responsive, and got us the deal we wanted without any hassle. Mitch handled the vehicle delivery and did a great job walking us through all the electronics, sharing helpful tips and tricks to get us started with ease. Truly impressed with the service and experience at this dealership. Highly recommend!
Purchased a a 2020 Audi S5 in a hard to find colour I wanted - turbo blue from Nikhil (Nick) Mehra. Nick very helpful, worked with me and his sales Manager Rada Saleh to get a great price on the car and warranty.
Great car and great experience! Some of my setup wasn’t completed during the vehicle pickup process, so Nick helped getting me setup
On the Audi Connect over the weekend on his day off! Highly recommended!
I had an amazing experience getting a used 2021 Audi Q3 from this dealership. My sales representative, Eric D'Cruze, was incredibly helpful. He provided all the information I needed about the car without any attempt to hide anything. Before I took the car home, I noticed a few small dents on the hood, which were hard to spot due to the black color. When I mentioned this, they immediately took the car back, fixed the dents, and even provided me with a loaner car during the repair process.
I’d also like to thank Iryna Voytovych, the Financial Service Manager, for her exceptional assistance. She answered all my questions clearly and made the whole process smooth and stress-free. Highly recommend this dealership for their excellent customer service!
Exceptional Service from Rick Bewski at Audi Royal Oak…I had the pleasure of getting helped by Rick Bewski, the General Manager at Audi Royal Oak, and I can’t say enough about his outstanding customer service. He went above and beyond to assist me with a purchase from the parts department, ensuring I had everything I needed and making the entire process seamless.
Rick’s leadership truly shines through in the way he treats customers and his team. His professionalism, attentiveness, and willingness to help, even in areas beyond his usual responsibilities, speak volumes about his commitment to excellence. It’s rare to find a GM who is so hands-on and dedicated to ensuring every customer leaves satisfied.
If you’re looking for a dealership that genuinely cares about its customers, Audi Royal Oak, under Rick’s leadership, is the place to go. Thank you, Rick, for your incredible service
In all honesty, this was the best car buying experience I’ve ever had. Their sales team are not pushy, they are all very sweet and really go above and beyond on their customer experience. Faraaz, from their sales team reached out to me right away after I put in an inquiry and he helped me set up a test drive right away. Roxy, their finance manager was very wonderful, she got me a good finance rate, explained everything very well, she was also honest and didn’t try to up sell me on things I personally didn’t need. Mitch showed me all the cool features in my new car and helped me set up everything, he took his time and answered all my questions! Also, when I came in for my appointment my car was ready for pick up, it was parked inside under a nice bright light with a big red bow, they even threw in a little Audi gift bag. Overall absolutely loved my whole experience and love my Audi Q3 even more!! I appreciated all the help and how easy and smooth they made the whole process!!
We are repeat Audi purchasers but I have to say this last purchase did not wow me at all. We left the lot with our new car a full 24 hours later than we should have. When you show up to pick up a car with an appointment time with cash one would expect things should roll out fairly smoothly. Let's just say communication and service were not up to the standard I was expecting.
I recently purchased a 2017 S5 from Royal Oak Audi, Ruhi was super helpful and knowledgeable. The process was super painless and fast. Within a day I picked up my car looking brand new and Mitch walked me through everything. Both employees were super enjoyable to work with. Overall a great experience and I couldn’t be happier!
This was our second car purchase from Audi Royal Oak and once again their amazing team went above and beyond to ensure our every need was fulfilled. Our main contact was Ruhi, who was very professional and she made sure the whole purchase went smoothly and without any issues. We wouldn’t go anywhere else when purchasing a new vehicle and would highly recommend this dealership to everyone.
My family and I are repeat customers at Audi Royal Oak and I recently had the pleasure of purchasing another vehicle from this dealership, and I feel compelled to share my exceptional experience. Upon arrival, I was greeted warmly by one of their sales associates, Julia, who took the time to understand my needs and preferences without being overbearing. Julia’s patience and willingness to answer my numerous questions made the initial stages of the car buying process much less daunting. Every detail regarding pricing, financing options, and vehicle history was laid out clearly, leaving no room for ambiguity. Once I decided on a vehicle, the financing process was remarkably efficient.
The dealership itself is clean, well-organized, and equipped with comfortable seating areas. Complimentary refreshments added a nice touch, enhancing the overall experience. I recommend Audi Royal Oak (and Julia) to anyone in the market for a new vehicle.
Audi Royal Oak service department is dialed in. Ian is an excellent service advisor, he is straightforward and transparent. Erik, the service manager, runs his department with integrity and was a pleasure to deal with. I'll be back simply because I dealt with these two. Rare thing to find in this industry and worth mentioning...
I had the pleasure of working with Curtis, Roxy and Jeff on my new car purchase. The professionalism was exceptional and the service was top-notch. I highly recommend dealing with these 3. Curtis was great in dealing with my questions, he was concise and prompt. Roxy made the financing step a breeze, I knew what I wanted and she respected that. Jeff is a wealth of knowledge on the tech of the vehicle, he made sure that I understood each bell and whistle.
The overall experience was A+. I felt welcomed and heard. Wonderful job, Curtis, Roxy and Jeff. You truly understand what Customer Service is all about. Thanks again!
I recently purchased a Q3 from Audi Royal Oak, and I couldn't be more pleased with the entire experience. From start to finish, the team went above and beyond to accommodate me and ensure a smooth process. A huge thank you to Grace for her exceptional customer service and attention to detail. Rada, Alex, and Hayden were incredibly helpful from start to finish and truly made sure my needs were met. Jeff provided fantastic guidance on vehicle features, and James in service made the final steps of the purchase a breeze. Every staff member was professional, knowledgeable, and truly made me feel valued as a customer. I highly recommend Audi Royal Oak to anyone looking for a top-notch car-buying experience. Thank you all again!
Hayden and Eric provided extremely professional support and explanations with patience. Amazing people, amazing sales and an amazing team. Roxy in financing department also provided amazing guidance and support. This is my second time to buy an Audi car. Their high level professionalism, friendliness, and brilliant services are always extraordinary!
Recently purchased brand new Audi Q5 and had a horrible experience.
I would recommend to choose other dealership.
The sales guy sold me a car with scratch even after paying full price for a brand new car.
You will get disguised with many falls commitments that will never get fulfilled.
The financial manger did not know anything about the paper work.
Even The Manager of the dealership is not cooperative.
Our family had the recent pleasure of working with Tamara at Audi Royal Oak, and we can't recommend her enough! From the moment we walked in, she was incredibly professional, respectful, and resourceful. Her attention to detail and ability to understand and meet our needs made the entire process of purchasing our new vehicle smooth, easy, and stress-free. While we juggled our car buying experience with a toddler and busy schedules, Tamara made sure to keep things moving at a pace we were comfortable with.
We initially found Tamara's name in reviews at another dealership, and we were thrilled to see she had joined the team at Audi Royal Oak. It’s clear she genuinely cares about her clients, and without her expertise and diligence, we'd probably still be searching for the right vehicle for our family. If you're looking for a knowledgeable, friendly, and committed salesperson, Tamara is the person to see. The other staff members that we interacted with, including GM Rick and Business Manager Grace, added to our experience with low pressure and high professionalism in every interaction.
Thank you for making our experience unforgettable, Tamara (and Audi Royal Oak)!
Amazing team at Royal Oak Audi! Curtis kept our vehicle ready for test drive exactly as we wanted. Curtis and the team were a pleasure to deal with - courteous, helpful and competent professionals all the way! I would strongly recommend Curtis, showroom manager Hayden and the rest of the team at Royal Oak Audi if you need to buy any Audi vehicle and want to check things out, decide without any sales pressure, at your own pace.
I recently had the pleasure of working with Curtis A. at Audi Royal Oak, and I couldn't be more impressed with the experience. Curtis was knowledgeable, patient, and genuinely attentive to my needs. He took the time to understand what I was looking for and provided valuable insights to help me make the best decision. His professionalism and transparency made the process smooth and stress-free. If you're looking for someone who truly cares about delivering a top notch customer experience, I highly recommend Curtis at Audi Royal Oak!
Buying my first Audi from Audi Royal Oak was a great experience. Brennan is a very personable young salesman. I enjoyed the entire process. I didn’t want to have to drive home in anything but my new Q3 and Scott and Jeff managed to get the delivery done late Friday so that I didn’t have to come back Saturday. Thanks Rick, you have a great team.
Outstanding dealership and most amazing salesperson in Cory Watson. Buckle up for an interesting story. I have been leasing German vehicles for well over a dozen years, but never an Audi. I've always loved Audi and wanted to try one out. Each time the lease matured on one of my vehicles, I visited Cory to see what the latest offerings were. I would narrow in on one, test drive it, but as things evolved, I ended up leasing something else. Through the leases and the years, Cory always remembered me, was patient with me, worked around my schedule, shared his expertise and knowledge and worked particularly hard on this most recent sale. Truly a quality customer service rep for Audi, and bonus points for staying in the position for so long (that alone is a testament to the brand and the character of Cory).
In the end, I went with a different vehicle (again!) but I wouldn't hesitate recommending Cory and Audi Royal Oak. I know I will be back to explore my options again in about five years.
I have been dealing with the Audi Royal Oak Calgary for the last 8 years. I always had a fantastic experience here. The staff are incredibly helpful and knowledgeable, making the entire car-buying process smooth and enjoyable. They have always listened to my needs and found the perfect vehicle for me, all while providing excellent customer service.
Alex, the sales manager was absolutely fantastic! He was so friendly and helpful throughout the whole transaction. I highly recommend this dealership to anyone looking to purchase an Audi.
My first Audi experience has been fantastic! I'm not only impressed with the car itself but also had an amazing time at Audi Royal Oak. The Q3 in Daytona Gray with black optics and black badges immediately won me over. Vince, my salesperson, was approachable, patient, and incredibly knowledgeable. He took the time to answer all my questions as a first-time Audi buyer and even checked in after delivery to ensure I was enjoying my new car.
I also want to commend Scott for making the credit application process seamless and stress-free. He explained everything clearly and made sure I understood before signing.
I highly recommend Audi Royal Oak to anyone in search of a new vehicle!
We have all heard the bad stories of going to a dealership out of warranty, this is not one of them! I had a couple issues with an S4 I bought my son and could only be diagnosed at a dealership so I was very reluctant. At first I was pleasantly surprised Royal Oak could get us booked in a very reasonable amount of time. Then it just kept getting better. Met with Bryan Pirie the service advisor at drop off. He offered a nice cold drink while I got him up to speed on what had already spent on the car trying to fix it. He gave us some really great advice on what we really should do and what we could hold off on until we could recoup some of the money we had put out. Drop off was a breeze and it went in the next morning. I received the call by 1:30pm it was ready!! The items that the other garages could not figure out were fixed!! I can now say it would have been more cost effective to have just brought it here to start. The final bill was more than reasonable especially that all the issues were gone too!! I live a good 40 min drive from this area but have no issue doing the drive now with how happy we were with the service and the techs who just knew what to do! Thanks Bryan and the techs, because of you we will be back. You made our whole month!!
We recently purchased our Audi SQ7 from a different dealer and when that dealer failed to help us sort out a few issues we were having with the car’s settings we reached out to Royal Oak Audi. We were in contact with Cory Watson who over the phone in about 3 min was able to sort out the issue we were having. And later we came to the dealership and Cory sat with us in the car for a good 20 min showing us features and functions of the car. We really appreciated his knowledge that we never got from the other dealer! Especially since we didn’t even purchase the car through them. We won’t ever go to a different dealer. They are there for you the customer not the other way around .
Thanks again Cory
Audie and Bill
Where do I begin 🤔🤩 I have been a longtime customer of glenmore Audi. I was in need of an MMI update on my new SQ5. I phoned for an appointment and they told me I could not get in for 4 months!! WTH!? So I called Royal oak, after also being told by Glenmore Audi, I can not service my car elsewhere!! WTH!? So I explained my situation to the service reception, and they had me booked in within 6 days!! So when I arrived, I was greeted by a cheerful Bryan P ☺️🤩 He made a wonderful first impression by telling me how gorgeous my ride is!! I am biased, but she is indeed a beauty!! After going through the paperwork and making sure he had all my information in their system for my car to be uploaded…I was now in the Royal Oak “family”!! Bryan took much care and attention to search if there were any updates or recalls needed in general for my SQ5. Bryan and his cheerful fun self made me feel special and cared for as a customer. He listened to my frustration over not being able to get a simple appointment at a dealership that I have spent many years at. That was last Oct, now fast forward to today!! I again had an MMI issue and was in the area, so thought I would quickly run in to see about an appointment. When I walked in the feeling was as I had experienced months before, very calm and inviting!! Of course the beauties in the front showroom make me want to dream!! I found Bryan and he recognized me and ask how he could help me. I explained about my MMI and was just seeing if they had time or if I could book in. He quickly went to ask how the day looked and they had time to fit me in right away 💖💖 In true Bryan fashion he had my paperwork and SUV walk around done and then pointed me to the guest area. I enjoyed a beverage and a few small chats with some of the ah-mazing staff walking around…it was so nice to feel cared for and appreciated!! Bryan had my baby washed and ready for me after getting the update reinstalled. I asked him when I should make my appointment for my 2nd birthday check up and he gave me all the info for that. I am very grateful I have found a new home for my baby to be taken care of. I look forward to a new purchase in 2026!! Hopefully with the Covid craziness behind us I will not be waiting 9 months for my next ride 👍🏻🙏🏻 Can not say enough about Bryan and the very lovely welcome to this dealership!! I am happy to drive the extra miles to be in a place that appreciates me and makes me feel part of a family!! Hats off to Bryan P and the staff at Royal Oak for all your wonderful hospitality 🫶🏻🥳
We bought our first Audi car (Q5) from this location. The experience from the beginning till the end was spot-on. Jason was the Sales guy, and he patiently helped me with all queries and best of all, he provided us the best rates available in Market - thanks to him for that. He kept us informed about all the progress from booking till the delivery - and managed the journey so well.
The finance team was also very helpful, specifically Anna. She processed all the financial detailing with ease and cleared us for the delivery right on the day we wanted.
and last but not the least, the delivery expert Brayden. He explained the car as detailed as possible, and thanks to him for taking due time to answer all our questions. Super Knowledgeable guy.
I highly recommend buying your Audi from Royal Oak, NW Calgary as this branch is equipped with all the resources that you need to decide what you want to go with. Thanks again Jason, Anna (and Scott), Brayden for this memorable journey.
Jason Wei provided exceptional client service. Main reason why we chose our Audi was because of his knowledge, care and patience. Scott Barker from finance was also great to deal with, no pressured sales, just good old fashion great client experience in explaining all the paper work and ensuring I understand. What I really loved was as a woman, I was treated equally with my husband which sadly not always the case when buying a car. Thanks Jason and Scott for making my car purchase so amazing!
My wife and I were out cruising the auto dealerships in Northwest Calgary on a Sunday afternoon. We spotted a 2012 unit that we were quite interested in pursuing at Royal Oak Audi. I returned to the dealership on Monday to get all the particulars on the car of interest. Upon entering the showroom Vince Tran came over promptly to see how he could help me. Vince being a seasoned salesman answered all my questions plus added more information on the unit. I was very satisfied with what I learned and saw of the dealership and decided to purchase the vehicle. The buying process went very well and we received the car the next evening. Kyla in the financial office helped with the insurance and licensing getting everything ready for the delivery. The overall experience was very gratifying - Thanks to all who served in this purchase.
I've been servicing both my Audis here for the past 3 years. Great dealership. Buying experience was great and so are the folks in parts. What keeps me with Audi (besides a great product) is the service. It's people like my service advisor Erik that make it so easy to get scheduled or unscheduled work done with little pain. He takes great care of me (as do the rest of the service team) and that's the sort of thing that will make me consider Audi again when it's time to change vehicles.
2007 A6 3.2
Long off warranty but the service staff and mechanics went way beyond what was required of them when I required service. Erik in the Service Dept went to bat to get me service that I purchased with the car but was expired.
Loaner car provided at no cost. This dealership has won me over for my next purchase hands down!
Hats off and well done!
I am a satisfied customer at Royal Oak Audi. The sales and service staff is excellent. Vince Tran sold me my A4, he was very attentive, patient and very knowledgeable. Vince is very responsive, even after three years he’s sold me my car, he continues to provide me with great service like the first day I bought my car. Everyone is very friendly at the dealership, having my car serviced has always been quick and easy with superior service. I would highly recommend Vince Tran and Royal Oak Audi.
Vince Tran from Royal Oak Audi sold me my Audi S4. He has always treated me with great respect, excellent service and continued service and expertise. Everyone at the Royal Oak dealership have performed with superior service. Highly recommend this dealer for excellent cars, excellent car service, and HIGHLY recommend Vince Tran for superior service to deliver you in to your next amazing car. LOVE AUDI!!!
Go buy your Audi now!!!!